Description based on the Specified Commercial Transactions Act

Seller

Nakamura Lacquerware Industry Co., Ltd.

Operation Manager

Kenichiro Nakamura

Location of business

〒399-6302

1819 Kiso Hirasawa, Shiojiri City, Nagano Prefecture

Business Contact Information

0264-34-2105

Business hours, shop information, etc.

Business hours: 9:00-17:00 Closed: Saturdays, Sundays, and public holidays

Sales price

Listed for each product

Payment method and timing

Payment Method: You can pay by any of the supported payment methods.

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Payment period: Payment is confirmed when the product order is confirmed.

Product delivery time

In the case of cash on delivery: within 7 business days. In other cases: within 7 business days after payment is confirmed. In the unlikely event that the item is out of stock at the time of your order, shipping may be delayed.

Shipping Fee

Please refer to the table below.

Within 60cm Within 80cm Within 100cm Within 120cm Within 140cm Within 160cm Within 180cm Within 200cm
Hokkaido and Kyushu 1,500 yen 1,740 yen 2,050 yen 2,370 yen 2,710 yen 3,030 yen 4,120 yen 4,790 yen
Northern Tohoku and Kansai 1,500 yen 1,500 yen 1,650 yen 1,970 yen 2,310 yen 2,630 yen 3,730 yen 4,390 yen
Southern Tohoku, Kanto, Shinetsu, Hokuriku, Chubu 1,500 yen 1,500 yen 1,530 yen 1,850 yen 2,190 yen 2,510 yen 3,060 yen 3,720 yen
Chugoku and Shikoku 1,500 yen 1,500 yen 1,790 yen 2,110 yen 2,450 yen 2,770 yen 3,870 yen 4,530 yen
Okinawa 1,610 yen 2,230 yen 2,860 yen 3,510 yen 4,180 yen 4,830 yen 6,700 yen 7,470 yen

Shipping costs will be calculated automatically based on the size of the item you purchase and your shipping area.
Please check the "Shipping Fee" page before purchasing.
Please refer to the table below for a rough guide. *Actual sizes may differ.

If the total amount of your purchase is 16,500 yen or more (including tax), shipping will be free except for some products. However, please note that if there are multiple shipping destinations, shipping fees will be charged for each shipping destination.

Returns Policy

The procedure will vary depending on the item you ordered and the reason for return.
We will cover the shipping and handling fees associated with returns due to defects on our part, such as defective products or incorrect delivery.
For returns other than those listed above, the customer will be responsible for shipping and handling fees.
We take great care in managing the quality of our products, but in the unlikely event that you receive a defective product or a product that is damaged due to an accident during delivery, please contact us within 7 days of receiving the product.
*If the return deadline has passed, we will not be able to accept returns, so please be sure to check the condition of the product after it arrives.
In addition, if the product has been used even once, we will not be able to accept returns, regardless of how the product has been handled (normally, carefully, etc.).
*We cannot take any responsibility for secondary reasons. We cannot accept compensation for damages exceeding the product price and shipping fee. If you exchange the product for a good product, we cannot refund the product price. We cannot accept refunds exceeding the product price.

一部商品のサイズなどが空欄となっている場合がございます。
計測次第、順次入れ込んでいきますのでご了承ください。